{"id":33672,"date":"2024-12-11T13:27:30","date_gmt":"2024-12-11T11:27:30","guid":{"rendered":"https:\/\/stage.msa.edu.eg\/?page_id=33672"},"modified":"2025-08-25T11:42:42","modified_gmt":"2025-08-25T08:42:42","slug":"complaints-claims","status":"publish","type":"page","link":"https:\/\/stage.msa.edu.eg\/ar\/faculties\/computer-science\/complaints-claims\/","title":{"rendered":"Complaints &#038; Claims"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"33672\" class=\"elementor elementor-33672\" wpc-filter-elementor-widget=\"1\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-92dbe03 elementor-section-stretched custom-image-box elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"92dbe03\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2309a41\" data-id=\"2309a41\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-018153a elementor-widget elementor-widget-heading\" data-id=\"018153a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Computer Sciences<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c94d2c2 elementor-widget elementor-widget-sidebar\" data-id=\"c94d2c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sidebar.default\">\n\t\t\t\t\t<aside id=\"bellows_navigation_widget-8\" class=\"widget bellows_navigation_widget-class footer_bottom_widget\"><nav id=\"bellows-main-298\" class=\"bellows bellows-nojs bellows-main bellows-source-menu bellows-align-full bellows-skin-vanilla bellows-type-\"><ul id=\"menu-computer-science\" class=\"bellows-nav\" data-bellows-config=\"main\"><li id=\"menu-item-30788\" class=\"bellows-menu-item bellows-menu-item-type-post_type bellows-menu-item-object-page bellows-menu-item-has-children bellows-menu-item-30788 bellows-item-level-0\"><a  href=\"https:\/\/stage.msa.edu.eg\/ar\/faculties\/computer-science\/\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Faculty Profile<\/span><button class=\"bellows-subtoggle\" aria-label=\"Toggle Submenu\"><i class=\"bellows-subtoggle-icon-expand fa fa-chevron-down\"><\/i><i class=\"bellows-subtoggle-icon-collapse fa fa-chevron-up\"><\/i><\/button><\/a>\n<ul class=\"bellows-submenu\">\n\t<li id=\"menu-item-42048\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-42048 bellows-item-level-1\"><a  href=\"https:\/\/stage.msa.edu.eg\/ar\/faculties\/computer-science\/#about\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">About the Faculty<\/span><\/a><\/li>\n\t<li id=\"menu-item-42052\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-42052 bellows-item-level-1\"><a  href=\"https:\/\/stage.msa.edu.eg\/ar\/faculties\/computer-science\/vision-and-mission\/#v-m\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Vision &#038; Mission<\/span><\/a><\/li>\n\t<li id=\"menu-item-42059\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-42059 bellows-item-level-1\"><a  href=\"https:\/\/stage.msa.edu.eg\/ar\/faculties\/computer-science\/deans-welcome\/#welcome\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Dean\u2019s Welcome<\/span><\/a><\/li>\n\t<li id=\"menu-item-42063\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-42063 bellows-item-level-1\"><a  href=\"https:\/\/stage.msa.edu.eg\/ar\/faculties\/computer-science\/computer-sciences-organizational-structure\/#Structure\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Organizational Structure<\/span><\/a><\/li>\n\t<li id=\"menu-item-42071\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-42071 bellows-item-level-1\"><a  href=\"https:\/\/stage.msa.edu.eg\/ar\/faculties\/computer-science\/core-values\/#values\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Core Values<\/span><\/a><\/li>\n\t<li id=\"menu-item-42075\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-42075 bellows-item-level-1\"><a  href=\"https:\/\/stage.msa.edu.eg\/ar\/faculties\/computer-science\/strategic-objectives\/#Objectives\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Strategic Objectives<\/span><\/a><\/li>\n\t<li id=\"menu-item-30817\" class=\"bellows-menu-item bellows-menu-item-type-post_type bellows-menu-item-object-page bellows-menu-item-30817 bellows-item-level-1\"><a  href=\"https:\/\/stage.msa.edu.eg\/ar\/campus\/academic-calendar\/\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">CS Calendar<\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-42082\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-42082 bellows-item-level-0\"><a  href=\"https:\/\/stage.msa.edu.eg\/ar\/faculties\/computer-science\/quality-assurance-unit\/#qaa\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Quality Assurance Unit<\/span><\/a><\/li>\n<li id=\"menu-item-32865\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-has-children bellows-menu-item-32865 bellows-item-level-0\"><a  href=\"#\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Faculty staff<\/span><button class=\"bellows-subtoggle\" aria-label=\"Toggle Submenu\"><i class=\"bellows-subtoggle-icon-expand fa fa-chevron-down\"><\/i><i class=\"bellows-subtoggle-icon-collapse fa fa-chevron-up\"><\/i><\/button><\/a>\n<ul class=\"bellows-submenu\">\n\t<li id=\"menu-item-42086\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-42086 bellows-item-level-1\"><a  href=\"https:\/\/stage.msa.edu.eg\/ar\/faculties\/computer-science\/professors\/#prof\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Professors<\/span><\/a><\/li>\n\t<li id=\"menu-item-42090\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-42090 bellows-item-level-1\"><a  href=\"https:\/\/stage.msa.edu.eg\/ar\/faculties\/computer-science\/associate-professors\/#Associate-prof\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Associate Professors<\/span><\/a><\/li>\n\t<li id=\"menu-item-42097\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-42097 bellows-item-level-1\"><a  href=\"https:\/\/stage.msa.edu.eg\/ar\/faculties\/computer-science\/assistant-professors\/#Assistant-Professors\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Assistant Professors<\/span><\/a><\/li>\n\t<li id=\"menu-item-42101\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-42101 bellows-item-level-1\"><a  href=\"https:\/\/stage.msa.edu.eg\/ar\/faculties\/computer-science\/lecturer-assistants\/#LA\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Lecturer Assistants<\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-33542\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-has-children bellows-menu-item-33542 bellows-item-level-0\"><a  href=\"#\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Student Life<\/span><button class=\"bellows-subtoggle\" aria-label=\"Toggle Submenu\"><i class=\"bellows-subtoggle-icon-expand fa fa-chevron-down\"><\/i><i class=\"bellows-subtoggle-icon-collapse fa fa-chevron-up\"><\/i><\/button><\/a>\n<ul class=\"bellows-submenu\">\n\t<li id=\"menu-item-42105\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-42105 bellows-item-level-1\"><a  href=\"https:\/\/stage.msa.edu.eg\/ar\/faculties\/computer-science\/academic-support\/#support\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Academic Support<\/span><\/a><\/li>\n\t<li id=\"menu-item-42109\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-42109 bellows-item-level-1\"><a  href=\"https:\/\/stage.msa.edu.eg\/ar\/faculties\/computer-science\/support-for-disabled-students\/#sds\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Support for disabled students<\/span><\/a><\/li>\n\t<li id=\"menu-item-42113\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-42113 bellows-item-level-1\"><a  href=\"https:\/\/stage.msa.edu.eg\/ar\/faculties\/computer-science\/board-of-study\/#bos\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Board of Study<\/span><\/a><\/li>\n\t<li id=\"menu-item-33664\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-33664 bellows-item-level-1\"><a  href=\"https:\/\/stage.msa.edu.eg\/ar\/campus\/extracurricular-activities\/\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Clubs<\/span><\/a><\/li>\n\t<li id=\"menu-item-42118\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-42118 bellows-item-level-1\"><a  href=\"https:\/\/stage.msa.edu.eg\/ar\/faculties\/computer-science\/careers-and-entrepreneurship\/#Careers\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Careers and Entrepreneurship<\/span><\/a><\/li>\n\t<li id=\"menu-item-42122\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-42122 bellows-item-level-1\"><a  href=\"https:\/\/stage.msa.edu.eg\/ar\/faculties\/computer-science\/complaints-claims\/#claims\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Complaints &#038; Claims<\/span><\/a><\/li>\n\t<li id=\"menu-item-42126\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-42126 bellows-item-level-1\"><a  href=\"https:\/\/stage.msa.edu.eg\/ar\/faculties\/computer-science\/rules-and-ethics\/#Ethics\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Rules and Ethics<\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-33872\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-has-children bellows-menu-item-33872 bellows-item-level-0\"><a  href=\"#\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Outstanding Publications<\/span><button class=\"bellows-subtoggle\" aria-label=\"Toggle Submenu\"><i class=\"bellows-subtoggle-icon-expand fa fa-chevron-down\"><\/i><i class=\"bellows-subtoggle-icon-collapse fa fa-chevron-up\"><\/i><\/button><\/a>\n<ul class=\"bellows-submenu\">\n\t<li id=\"menu-item-33873\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-33873 bellows-item-level-1\"><a  href=\"https:\/\/stage.msa.edu.eg\/ar\/campus\/news\/?faculties=cs-ieee\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">IEEE Conferences<\/span><\/a><\/li>\n\t<li id=\"menu-item-33874\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-33874 bellows-item-level-1\"><a  href=\"https:\/\/stage.msa.edu.eg\/ar\/campus\/news\/?faculties=cs-journals\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Journals<\/span><\/a><\/li>\n\t<li id=\"menu-item-33875\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-33875 bellows-item-level-1\"><a  href=\"https:\/\/stage.msa.edu.eg\/ar\/campus\/news\/?faculties=cs-book-chapters\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Book Chapters<\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-32609\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-has-children bellows-menu-item-32609 bellows-item-level-0\"><a  href=\"#\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Courses<\/span><button class=\"bellows-subtoggle\" aria-label=\"Toggle Submenu\"><i class=\"bellows-subtoggle-icon-expand fa fa-chevron-down\"><\/i><i class=\"bellows-subtoggle-icon-collapse fa fa-chevron-up\"><\/i><\/button><\/a>\n<ul class=\"bellows-submenu\">\n\t<li id=\"menu-item-42131\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-42131 bellows-item-level-1\"><a  href=\"https:\/\/stage.msa.edu.eg\/ar\/faculties\/computer-science\/undergraduate\/#Undergraduate\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Undergraduate<\/span><\/a><\/li>\n\t<li id=\"menu-item-42135\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-42135 bellows-item-level-1\"><a  href=\"https:\/\/stage.msa.edu.eg\/ar\/faculties\/computer-science\/computer-sciences-general-rules-and-regulations\/#rules\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">General rules and regulations<\/span><\/a><\/li>\n\t<li id=\"menu-item-42140\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-42140 bellows-item-level-1\"><a  href=\"https:\/\/stage.msa.edu.eg\/ar\/faculties\/computer-science\/computer-science-programme\/#Programme\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Computer Science Programme<\/span><\/a><\/li>\n\t<li id=\"menu-item-42148\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-42148 bellows-item-level-1\"><a  href=\"https:\/\/stage.msa.edu.eg\/ar\/faculties\/computer-science\/computer-sciences-software-engineering-programme\/#Programme\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Software Engineering Programme<\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-45662\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-45662 bellows-item-level-0\"><a  href=\"https:\/\/stage.msa.edu.eg\/ar\/faculties\/computer-science\/computer-science-programme-handbook\/#cs\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Programme Handbook<\/span><\/a><\/li>\n<li id=\"menu-item-31284\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-31284 bellows-item-level-0\"><a  href=\"https:\/\/stage.msa.edu.eg\/ar\/admission-guide\/faculty-requirements\/computer-science\/\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Admission Requirements<\/span><\/a><\/li>\n<li id=\"menu-item-30830\" class=\"bellows-menu-item bellows-menu-item-type-post_type bellows-menu-item-object-page bellows-menu-item-30830 bellows-item-level-0\"><a  href=\"https:\/\/stage.msa.edu.eg\/ar\/faculties\/computer-science\/computer-science-graduation-projects\/\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Graduation Projects<\/span><\/a><\/li>\n<li id=\"menu-item-30836\" class=\"bellows-menu-item bellows-menu-item-type-post_type bellows-menu-item-object-page bellows-menu-item-30836 bellows-item-level-0\"><a  href=\"https:\/\/stage.msa.edu.eg\/ar\/faculties\/computer-science\/computer-science-jobs-awaiting-you\/\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Jobs Awaiting you<\/span><\/a><\/li>\n<li id=\"menu-item-30837\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-30837 bellows-item-level-0\"><a  href=\"https:\/\/stage.msa.edu.eg\/ar\/category\/computer-science\/\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">News<\/span><\/a><\/li>\n<li id=\"menu-item-30838\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-30838 bellows-item-level-0\"><a  href=\"https:\/\/stage.msa.edu.eg\/ar\/tp-event-type\/computer-science\/\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Events<\/span><\/a><\/li>\n<li id=\"menu-item-32539\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-32539 bellows-item-level-0\"><a  href=\"https:\/\/imsa.msa.edu.eg\/\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">IMSA Conferences<\/span><\/a><\/li>\n<li id=\"menu-item-32540\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-32540 bellows-item-level-0\"><a  href=\"https:\/\/deepminds.msa.edu.eg\/\" class=\"bellows-target\"><span class=\"bellows-target-title bellows-target-text\">Deep minds<\/span><\/a><\/li>\n<\/ul><\/nav><\/aside>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7b173f5\" data-id=\"7b173f5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-83392ed elementor-widget elementor-widget-image\" data-id=\"83392ed\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"claims\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"890\" height=\"500\" src=\"https:\/\/stage.msa.edu.eg\/wp-content\/uploads\/2024\/12\/complaints-and-claims.jpg\" class=\"attachment-full size-full wp-image-33674\" alt=\"\" srcset=\"https:\/\/stage.msa.edu.eg\/wp-content\/uploads\/2024\/12\/complaints-and-claims.jpg 890w, https:\/\/stage.msa.edu.eg\/wp-content\/uploads\/2024\/12\/complaints-and-claims-300x169.jpg 300w, https:\/\/stage.msa.edu.eg\/wp-content\/uploads\/2024\/12\/complaints-and-claims-768x431.jpg 768w\" sizes=\"auto, (max-width: 890px) 100vw, 890px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f6750c elementor-widget elementor-widget-text-editor\" data-id=\"9f6750c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4 class=\"su-box-title\"><span style=\"color: #339966;\">PROCESS FOR WRITING COMPLAINTS &amp; CLAIMS:<\/span><\/h4><div id=\"su_box_66fa7b9101735\" class=\"su-box su-box-style-soft\"><div class=\"su-box-content su-clearfix\"><div class=\"itemBody\"><div class=\"itemIntroText\"><div id=\"su_box_67597663de2af\" class=\"su-box su-box-style-default\"><div class=\"su-box-content su-clearfix\"><p>The process for writing complaints and claims for MSA computer science faculty:<\/p><p>1- Identify the issue: First, identify the specific problem or issue you want to raise. It could be related to a particular course, a faculty member, or any other aspect of your experience in the computer science faculty.<\/p><p>2- Gather information: Collect all relevant information that supports your complaint or claim. This may include emails, course materials, or any other documentation related to the issue. Review policies and procedures: Check the policies and procedures of the computer science faculty to understand the process for filing a complaint or claim. This information should be available on the faculty website or through the administration office.<\/p><p>3- Draft your complaint or claim: Use a clear and concise language to draft your complaint or claim. Include specific details and examples to support your case. Be respectful and professional in your tone and avoid using emotional language or making personal attacks.<\/p><p>4- Submit your complaint or claim: Submit your complaint or claim to the relevant authority or office in the faculty, such as the head of the department or the dean of the faculty. Follow the submission guidelines and provide all necessary documentation to support your case.<\/p><p>5- Please Fill in this form :<a href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSfp89mKw6VQt2DR9iMpUdIUHC_JzQeJgomg9GhB9JnytRXSZw\/viewform?usp=sf_link\">https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSfp89mKw6VQt2DR9iMpUdIUHC_JzQeJgomg9GhB9JnytRXSZw\/viewform?usp=sf_link<\/a><\/p><p>6- Follow up: After submitting your complaint or claim, follow up with the relevant authority or office to ensure it is being processed. Be patient and allow sufficient time for the review process to take place.<\/p><p><strong>If you don&#8217;t receive a response within a reasonable time frame, you may consider reaching out for an update by sending email to\u00a0<span id=\"cloak57207955bf9d3cefed219be73bb00544\"><a href=\"mailto:csstudentaffairs@msa.edu.eg\">csstudentaffairs@msa.edu.eg<\/a><\/span> Or call us at 01289777684<\/strong><\/p><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Computer Sciences PROCESS FOR WRITING COMPLAINTS &amp; CLAIMS: The process for writing complaints and claims for MSA computer science faculty: 1- Identify the issue: First, identify the specific problem or issue you want to raise. It could be related to &hellip; <\/p>","protected":false},"author":1,"featured_media":0,"parent":28101,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"folder":[],"class_list":["post-33672","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/stage.msa.edu.eg\/ar\/wp-json\/wp\/v2\/pages\/33672","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stage.msa.edu.eg\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/stage.msa.edu.eg\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/stage.msa.edu.eg\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/stage.msa.edu.eg\/ar\/wp-json\/wp\/v2\/comments?post=33672"}],"version-history":[{"count":3,"href":"https:\/\/stage.msa.edu.eg\/ar\/wp-json\/wp\/v2\/pages\/33672\/revisions"}],"predecessor-version":[{"id":42121,"href":"https:\/\/stage.msa.edu.eg\/ar\/wp-json\/wp\/v2\/pages\/33672\/revisions\/42121"}],"up":[{"embeddable":true,"href":"https:\/\/stage.msa.edu.eg\/ar\/wp-json\/wp\/v2\/pages\/28101"}],"wp:attachment":[{"href":"https:\/\/stage.msa.edu.eg\/ar\/wp-json\/wp\/v2\/media?parent=33672"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/stage.msa.edu.eg\/ar\/wp-json\/wp\/v2\/folder?post=33672"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}